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Work teams or work groups are typically the type of team that most people within organizations will think of when we talk about teams. They are usually part of the normal hierarchical structure of an organization. This means that one person manages a group of individuals. That person is responsible for delivering a particular product or service either to the customer or to another part of the organization.

These teams tend to be relatively stable in terms of team objectives, processes and personnel. Their agenda is normally focused on maintenance and management of what is. This is a combination of existing processes and operational strategy. Any change agenda that they have is usually on top of their existing agenda of meeting the current operating plan.