We now look at some of the factors that arise when you as a manager are required to manage change within your organization. We will:
- Discuss individual and group propensity for change.
- Introduce the work of Edgar Schein and his suggestions for managing change.
- Describe some of the ways that change can be thwarted.
- Identify how managers or change agents can help others to change.
RESPONSES TO CHANGE
Those who let it happen.
Those who make it happen.
Those who wonder what happened.