Rollin and Christine Glaser (1992) have identified five elements that contribute to the level of a team’s effectiveness or ineffectiveness over time. They are:
- team mission, planning and goal setting;
- team roles;
- team operating processes;
- team interpersonal relationships; and
- inter-team relations.
If you can assess where a team is in terms of its ability to address these five elements, you will discover what the team needs to do to develop into a fully functioning team.