- 28Emotion Generalization Strategy
- 27Filter out Moods, Filter in Emotions
- 26Change Emotional Gears
- 25Stay Open to Emotion
- 24What Doesn’t Work and What Does
- 23Predicting the Emotional Future
- 22Reaching a Deeper Level of Understanding
- 21Building Your Emotional Knowledge Base
- 20Make It Personal
- 19How to Get into the Right Mood
- 18The Influence of Emotion on Decision Making
- 17How Feeling Affects Thinking
- 16The Advanced Course: Putting It All Together
- 15Becoming Aware of the Feelings and Emotions of Others
- 14Becoming Aware of Your Emotional Expressions
- 13Becoming Aware of Your Own Feelings and Emotions
- 12Sample Measurements
- 11Right and Wrong Answers
- 10How to Measure Skills
- 09Why Is Managing Emotions Important?
- 08What Is Managing Emotions?
- 07What Does Managing Emotions Look Like?
- 06Why Understanding Emotions Is Important
- 05What Is Understanding Emotions?
- 04Len: Excellent Team Motivator
- 03Suzanne: Poor Manager of Conflict
- 02Thinking Does Not Happen Without Emotion
- 01Why You Need to Use Emotions